Making Changes: The 3R's For Success
Edmonton, October 2, 2002
An enthusiastic group of over
50 members gathered at the
Board offices in Edmonton on October
2, 2002 to hear Susan Flaherty,
Diane MacDonald and Julia Melnyk
speak about facilitating change in a
variety of environments.
All three speakers brought a
great deal of credibility to the session.
Ms. Flaherty is a management consultant
and facilitator who specializes
in the maximization of individual
and organizational competencies
through responsive ad effective strategies
and processes. She has run her
own consulting firm since 1995.
Ms. MacDonald consults on
issues of organizational strategy and
change and is also a leadership coach.
She has consulted in both Canada
and Australia, running her own consulting
firm since 1997.
Ms. Melnyk opened her firm,
Springboard Consulting, in 1987.
She consults on workplace diversity
and organizational change and has
written a series of handbooks to aid
in the employment of persons with
The goal of the evening was to
provide an interactive session that
would help chapter members understand
the impact of organizational
change on employees, and share best
practices regarding retention, recognition
and respect in a changing environment.
The format of the session was
highly interactive. The room was set
up in three small groups to facilitate
discussion, with each group covering
one of the "R's." Each speaker spoke
to their group about how their topic
related to the subject of organizational
change. At the end of each
mini-session, a question was posed to
the audience at large and in each
group, participants were invited to
discuss what their organizations were
doing in each of the areas. Questions
included "How does your organization
understand and meet employees'
needs?" and "What recognition strategies
are you aware of that have been
successful in supporting change?"
The speakers also took time out
to address some of the questions that
had come up during the networking
portion of the evening. Overall the
session was well received by participants
who found it to be very relevant
to our ever-changing world of
Many thanks to Mary Kykosz
and Alex Viera of the Edmonton
Chapter for providing the details and
feedback on this Chapter Meeting.