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Marlene Naraine, RPR

Marlene’s experience in human resources in the banking and financial services sector spans two decades. She considers herself a true Generalist, having held positions of increasing responsibility in areas such as recruiting, payroll, benefits, compensation, performance management, employee relations, health & safety, job evaluations, training & development, premises & office services…and the list goes on. Prior to entering the HR field, Marlene’s career took her through various operations business lines, in both domestic and foreign banks, in areas such as administration, securities, general ledgers and SWIFT/Telex, etc.

Marlene Naraine
Marlene describes her move into the HR field as “falling” into it in the early 80’s, and she says she has never looked back since. She attained her RPR designation from the Institute of Professional Management in 1990. She attended the Advanced Program in Human Resources Management at the University of Ontario and achieved her CHRP designation in1997.

At CIBC Mellon Trust Company, Marlene’s responsibilities in her role as Assistant Vice President of Human Resources consist of employee relations, performance management, payroll, benefits, HRIS, administration, policies & procedures, training & development, with HR related special projects thrown in. Her team comprises 15 specialists, and the diversity of the areas under her management makes for very busy days indeed. She joined CIBC Mellon at a time when the company was carving out a niche for itself, and she talks of being “caught up in the excitement of participating in building the company from the ground up”.

Formed in 1996, CIBC Mellon is a 50-50 joint venture between CIBC and Mellon Financial Corporation. CIBC is Canada’s third largest bank by assets, and, headquartered in the United States, Mellon is the fifth largest custodian in the world. CIBC Mellon is dedicated to serving institutional investors and corporate issuers, and is backed by over 100 years of experience from both the parent organizations. CIBC Mellon has over 2,000 clients, 1,400 employees and approximately $577 billion in assets under administration, with offices in seven major centres across Canada. The company prides itself on being a leader in the global custody, corporate trust and transfer agency business, and its vision is to become the most sought after provider of corporate financial services in Canada, a vision it can proudly say it has achieved.

After several years of expanding the business, in December 2002, the Company opened its new office space in the grand Banking Hall at 320 Bay Street in Toronto. This Banking Hall, which dates from 1929, is situated in the heart of Toronto’s financial district and houses CIBC Mellon’s head office. The detailed craftsmanship of historical significance has been preserved, with the beautiful materials, classical detailing, wonderful lighting and proportions that make this of one of the finest heritage interiors in the city. The Banking Hall is one of the highlights of the “Doors Open Toronto” tours.

When Marlene is not wearing her HR hat, she takes time out to pursue her love of travel, music, theatre, interior decorating, camping and fishing. She says that her life passes before her in a whirlwind of job, family life and the pursuit of knowledge. She feels that her natural curiosity has made for much enrichment in all aspects of her life, and states that she is still searching inquisitively around the corner for what the next step in her future will bring.

Doug Ivey, RPR

Doug is the Senior HR Specialist – Recruitment for Diavik Diamond Mines Inc. (DDMI). Situated at Lac de Gras, 350 km northeast of Yellowknife in the Northwest Territories (NWT), this award-winning, world class diamond mine is a leader in safety, environmental awareness and compliance. The mine site is remote, requiring all employees to fly in/fly out on either a 2-week in/2-week out or 4-day in/3-day out rotation. Facilities on-site include hotel-like accommodations, excellent food services, an adult-learning center, full fitness facilities including gymnasium, running track, sauna and squash court, and computer labs for training courses and Internet use.

Doug Ivey
The Diavik opportunity presented itself in 2001 while Doug was the Manager of Staffing & Personnel for the RCMP in the NWT. Doug’s love of the north (he and his family moved to Yellowknife in 1988) and of the human resources field made the decision very easy to retire from public service after 31 years and embark on a new and exciting career in the diamond industry. Doug started with Diavik as the Senior Recruiter that year, while the mine was still in the construction stage. Since then, he has contributed to the recruitment of an operations workforce made up of 71% northern and 36% aboriginal hires.

“There is a constant challenge to increase our northern and aboriginal numbers,” Doug says. “We are a northern-based company and have a number of signatory agreements in place to ensure that our workforce accurately reflects the make-up of the north. Our goal is to build capacity to the point that we can promote our employees from within and only have to hire entry level.” Doug works closely with the rest of the Human Resource Department, including the Workforce Development team, to ensure the needs of management and employee’s are met.

Doug has a Certificate in Human Resource Management from the University of Manitoba and is currently working on the Registered Assessment Specialist program through IPM. “Having the skills to assess employees ties in perfectly with our capacity building focus of employee advancement,” Doug says.

Doug enjoys the outdoors, including fishing, snowmobiling and spending weekends at his cabin near Yellowknife. “The north is one of the greatest places to live and raise a family.” He and his wife Lorraine plan on staying in the north for a “few” more years yet. “We just haven’t gotten tired of it yet. The people make the place and I’m having too much fun at work to give it up now,” Doug says.


Lynn has worked in the field of Human Resources Consulting for 15 years. She holds a Bachelor of Arts degree (Psychology and English) and her ongoing professional development includes a Management Certificate program from McGill University, and the Registered Professional Recruiter and Canadian Management Professional designations from the Institute of Professional Management. She was a founding partner of Société Jean Pierre Brisebois, Industrial/Organizational Psychology Inc. in Montreal, offering executive recruitment, organizational development and career and succession planning services to a wide variety of clients. The Société is also a member of Human Asset Partners, based in New York.

Lynn Moore
In 2000, Lynn opened her own office in Vancouver. Maintaining her connection with Société Jean Pierre Brisebois has allowed her to continue working with Montreal and Toronto head offices, supporting their Western Canadian and Western U.S.-based operations. In addition, Lynn has expanded her consulting practice to include the health care sector, supporting community-based managers in building teams of professionals in all aspects of primary health care through recruitment and the development of efficient work flow processes, including administrative staff training. She also offers career planning to individuals seeking change in their professional lives.

Working as a freelance consultant provides Lynn with a wide variety of activities and allows her to use all the skills she has developed through both her education and her business experience. Developing relationships with multiple clients continually challenges her as she learns about their organizational cultures, assesses their needs and identifies how best she can support them. This includes customizing the recruitment process, evaluating management teams, developing professional development plans for individuals and identifying resources. A portion of her time is spent working as a member of her client teams in a problem-solving and implementation capacity. As an interim leader in change management situations, she uses her strengths as a motivator to encourage individuals to see change as an opportunity for them to acquire new skill sets and find renewed interest in their working lives. Her assignments also allow her to work autonomously from her own office developing processes, screening applicants and interviewing and working with clients individually in the career planning exercise. The final aspect of her work is the administrative portion of business ownership including marketing, writing proposals, follow-up and finance - activities that provide a welcome change from the intense results-based orientation of the consulting role.

Volunteering her skills has always provided a balance for Lynn between the corporate world and the community. Her proposal to design and offer workshops in Job Search Strategies and Entrepreneurship to graduate students of McGill University resulted in the first-ever program of its kind at McGill and has been carried on by a new resource since her move to Vancouver.

Lynn's leisure time interests include walking and biking with her husband along Vancouver's seawalls and in its surrounding provincial parks, gardening and attending the "Pops" concerts of the Vancouver Symphony Orchestra. When it is time for a break, Lynn travels across Canada to share time with family and friends.


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