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Diana Robichaud, RPR

Diana Robichaud has focused her career on the discipline of Recruitment and Selection throughout her years as a Human Resources Professional.

Diana Robichaud
Diana's current employer York Regional Police, where she deals with the recruitment of civilians, covers nine area municipalities stretching from Steeles Avenue in the south to Lake Simcoe in the north. York Region is now home to more than 900,000 residents and 25,000 businesses and is expected to reach 1.28 million by 2026. To keep up with the increase in population, they're constantly recruiting for both uniform police officers and civilians. Civilian members play an important role in the service. They currently have approximately 300 civilian members that support the officers in various capacities, and that number increases every year.

Diana's main responsibilities involve writing job descriptions, departmental procedures and job postings. Diana develops advertisements for current positions; writes the content for both the Intranet and Internet website and the marketing material for job fairs and the job hotline. Once the interview process is complete, Diana completes security clearances, reference checks and writes the recommendation letter for the Police Services Board. Her other duties include the upkeep of personnel files, security clearances for both employees and contractors and representing the service at area job fairs.

Diana's first job was developing and delivering training programs for Microsoft products, administrative assistants, and job search workshops. Next she joined RWH International where she was able to use her marketing abilities. This position entailed assisting people who were trying to immigrate to North America to find employment in their related field.

Diana has completed a Bachelor of Business Administration degree at Brock University with a concentration in HR and Marketing. In addition to her RPR, Diana holds the title of Regional Director for the Toronto chapter of IPM Associations. She would also like to complete the Professional Trainer Accreditation program and is currently enrolled in courses with Georgian College to help prepare her for the CHRP national examination.

Outside of work, Diana is trying to improve her jogging so that she can run a half marathon with her husband this year in the Toronto International Marathon. Diana has also been tutoring high school math for the past 6 months which has kept her challenged mentally, and works part time for My Parent's Newspaper doing the monthly bookkeeping and occasionally writing articles or taking pictures.

Robyn Hartley, RPR

Robyn Hartley has nearly ten years of experience in HR, specializing in recruitment/staffing, performance management, and employee relations.

Robyn Hartley
At Robert Half International's OfficeTeam Division, Robyn and her team specialize in providing both the Private and Public Sectors with administrative professionals possessing the skills required keeping productivity levels high. Offering temporary and full-time opportunities, Robyn and her division focus exclusively on administrative staffing at all skill levels, from receptionists to executive assistants, to office managers, human resources personnel, sales and management professionals. Their strong focus on ethics first and reputation in the business world have secured them an exclusive alliance with Microsoft. Robyn and her teammates spend part of their days providing Microsoft Certification opportunities to all of their candidates.

Robyn's other areas of experience include: writing and implementing policy on recruitment and selection, developing retention strategies and implementing incentive initiatives. She has also performed benefit administration, payroll, compensation research, job analysis, new hire orientations, and identified training needs and coordinating training to improve deficiencies as well as setting up and maintaining employee files.

Robyn currently holds the position of IPM's Regional Director for Winnipeg, and is also an active member of the Human Resource Management Association of Manitoba as well as the International Personnel Management Association. Additionally, she is about to complete her Human Resources Management Certificate through the University of Manitoba and plans to continue with coursework in Training and Development as well as Labor Relations and Workplace Studies.

In her personal time, Robyn enjoys the challenging roll of Mom and raising daughters Alex and Amber. Because having two children, a demanding career, and various active memberships wasn't challenging enough, she also enjoys her new shepherd/husky puppy "Geist", and the ferocious head of the household, a disagreeable cat named Taz.

Jeff Pike, RPR

Jeff Pike has transitioned himself in his career to get to where he is today with hard work and dedication he has plans for the future.

Jeff Pike
Like many professionals Jeff stated his career in a completely different field of work and has transitioned into the Resourcing role since joining CIBC. Jeff started his work experience as a consultant in landscape architecture. After a period of time he was looking for a career shift and moved into customer service and sales in contact centers.

After transitioning into customer service and sales Jeff joined CIBC in 1996. From the customer service and sales role, Jeff was successful in obtaining a training facilitation role and enjoyed success in that role for a number of years. Drawing upon his experience as a trainer, combined with becoming certified as a Registered Professional Recruiter through the IPM, Jeff was successful in obtaining first a Staffing Administrative support role, then the Resourcing Consultant’s role.

CIBC is a leading North American financial institution comprising three strategic business units: CIBC Retail Markets, CIBC Wealth Management and CIBC World Markets. CIBC has more than nine million personal banking and business customers and offers a full range of products and services through its comprehensive electronic banking network and the branches and offices across Canada, the US and around the world.

As the Resourcing Consultant, Jeff is responsible for all aspects of recruitment of new staff to the Contact Centre along with internal Resourcing. Jeff liaises with the Human Resources consultant to ensure accuracy in hiring and compliance to various policies and procedures. As a member of Key User Committee of the CIBC on-line job application tool, Jeff is the subject matter expert for this technology and advise team members on various aspects of managing the system for effective use.

Jeff’s future plans include pursuing his HR Certificate through distance education followed by his longer term plan of attaining his Certified Human Resources Professional designation.

In his personal time, Jeff enjoys traveling to foreign destinations each year. Europe has been his favorite destination, in particular France, however over the last few years Cuba has become a cherished destination to chase off the winter blues.


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